Last Update: 21th  September 2024 

Welcome to Phone Repair Canberra by Techbox Technology. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read them carefully before using our services.

1. General Information
This website is operated by Techbox Technology, registered under ABN as a sole proprietor. Throughout the site, the terms “we,” “us,” and “our” refer to Phone Repair Canberra by Techbox Technology. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Use of Services
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions. This includes browsing, ordering a repair, or making an inquiry. You must be 18 years or older to use our services. If you are under 18, you must have the consent of a parent or guardian.

3. Accuracy of Information
We aim to ensure that the information provided on our website is accurate and up-to-date. However, we do not guarantee that the content on this site is error-free, complete, or current. We reserve the right to modify the content at any time without notice but have no obligation to update any information on our site.

4. Repair Services
All repair services provided by Phone Repair Canberra are subject to availability. While we strive to complete repairs efficiently and on time, certain factors (e.g., availability of parts) may affect repair times. We will inform you of any delays. Our repairs are conducted using genuine or high-quality parts. Warranty terms apply only to the specific repairs conducted and do not cover new issues that may arise after the repair.

5. Payments & Pricing
All prices listed on our website are in AUD (Australian Dollars) and include GST unless otherwise stated. We reserve the right to change prices at any time without notice. Payments for services must be made in full before the repaired device is returned to you. We accept various payment methods, including credit cards, debit cards, and online payment services.

6. Warranty
Our repairs come with a 30-day warranty, covering any issues directly related to the repair carried out. This warranty does not cover:

• Additional damage caused by the user.
• Water damage after the initial repair.
• Issues unrelated to the original repair.

Please retain your receipt as proof of purchase for warranty claims.

7. Limitation of Liability
In no event shall Phone Repair Canberra be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services or products. We do not take responsibility for any data loss that occurs during the repair process. We recommend backing up your device before submitting it for repair.

8. Privacy
Your use of this website is also governed by our Privacy Policy. We take your privacy seriously and are committed to protecting your personal information.

9. Governing Law
These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Australia.

• • • Stolen or Theft Devices
      We do not provide repair or any other services for devices that are suspected to be stolen or involved in theft. If we discover that a device has been reported as stolen or involved in theft, we will immediately notify the relevant law enforcement authorities.
    • Criminal Activities and Devices Involved in Illegal Activities
      Devices involved in or related to criminal activities will not be accepted for any form of service. We reserve the right to refuse service for any device suspected of being linked to unlawful or unethical activities.
    • Compliance with Ethical and Legal Framework
      Our services are strictly provided within an ethical and legal framework. We will not engage in repairing or servicing any device that falls outside of these boundaries.
    • Reporting to Law Enforcement
      In cases where we determine or suspect that a device is involved in illegal activities, including but not limited to theft or criminal acts, we will report the incident to law enforcement immediately. We will not provide any services under such circumstances.

10. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time, so please review them frequently. Changes will take effect immediately upon posting on the website.

11. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:

Phone: 1300 224 027
Email: [email protected]